Privacy Policy

1. Introduction

RateMyImmigration ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy describes what personal information we collect, how we use it, and the choices you have regarding your data. By using ratemyimmigration.com, you agree to the practices described in this policy.

2. Information We Collect

a) Information You Provide

• Name and email address when you create an account or subscribe to our newsletter.
• Review content, ratings, and any documents you submit.
• Professional information (license number, company name, city) if you claim a consultant profile.
• Messages you send us via contact forms.

b) Automatically Collected Information

• IP address, browser type, and device information.
• Pages visited, time spent, and referring URLs.
• Cookies and similar tracking technologies.

c) Third-Party Authentication

If you sign in using Google or another OAuth provider, we receive limited profile data (name, email, profile photo) as permitted by that provider. We do not receive your passwords.

3. How We Use Your Information

• To provide and operate the Platform.
• To verify reviews and prevent fraudulent or manipulated content.
• To send you transactional emails (e.g., review confirmation, account verification).
• To send newsletters if you have opted in (you may unsubscribe at any time).
• To improve the Platform through analytics.
• To respond to your inquiries and support requests.
• To comply with legal obligations.

4. Cookies and Tracking

We use cookies and similar technologies to maintain session state, remember preferences, and gather analytics. You may configure your browser to decline cookies, though some Platform features may not function correctly without them.

We may use third-party analytics services (e.g., Google Analytics) that set their own cookies subject to the respective provider's privacy policy.

5. Sharing of Information

We do not sell your personal information. We may share data in limited circumstances:

• Service providers — hosting, email delivery (Resend), and analytics tools who are contractually bound to protect your data.
• Legal compliance — when required by law, court order, or to protect the rights and safety of users and the public.
• Business transfers — in the event of a merger, acquisition, or asset sale, subject to the successor honouring this policy.

6. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide services. Reviews may be retained even after account deletion, in anonymized form, to preserve the integrity of the Platform. You may request full data deletion by contacting us.

7. Data Security

We implement industry-standard security measures, including encrypted connections (HTTPS), access controls, and secure credential storage. No system is completely secure; we cannot guarantee the absolute security of your data.

8. Your Rights (PIPEDA / Canadian Privacy Law)

Under Canadian privacy law (PIPEDA and applicable provincial laws), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Withdraw consent to certain uses of your data (which may limit Platform functionality).
• Request deletion of your personal data, subject to legal retention requirements.

To exercise these rights, email us at [email protected].

9. Children's Privacy

The Platform is not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a prominent notice on the Platform. Continued use after the effective date constitutes acceptance of the updated policy.

11. Contact Us

For any privacy questions or requests: